All rooms at Novotel Cusco include a minibar, a work desk, and a private bathroom. Some rooms feature parquet floors, a flat-screen TV with cable channels, and a safe deposit box. Accessible rooms are available for guests with disabilities.
Dining at La Cave
The hotel serves Mediterranean cuisine with half-board options at La Cave. Guests can enjoy international dishes and happy hour at the bar. Breakfast accommodates early departures for tours.
Leisure & Exploration
Novotel Cusco is 3 blocks from the Historic Center, a UNESCO site. The ruins of Sacsayhuaman are 12 minutes away. Machu Picchu is accessible via train from Cusco.
Convenient Location
The hotel is 10 km from Alejandro Velasco Astete International Airport. It is near San Blas, Qorikancha, and the Cusco Cathedral. Public transport links provide easy access to the city.
Family & Business Services
Children under 16 stay and eat free. The hotel offers meeting spaces for business travelers. Staff assist with tour arrangements and local recommendations.
View all
Choose the Room
From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
Alejandro Velasco Astete International (CUZ)
5.5
km
Machu Picchu (MFT)
210.3
km
Train
San Pedro Train Station900 m
Amenities
Thoughtfully designed amenities for a comfortable & memorable stay
Free Wi-Fi
Parking
Luggage storage
24-hour services
24-hour reception
24-hour security
General
No smoking on site
Free Wi-Fi
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Smoke detectors
Fire extinguishers
Key card access
Key access
Services
Paid airport shuttle
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's menu
Spa & Leisure
Garden area
Spa & wellness centre
Sauna
Back massage
Head massage
Full body massage
Foot massage
Room features
Heating
Mini-bar
Terrace
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Parquet floor
Show more
Location
Calle San Agustin 239,
Cusco,
Peru,
0,
Cusco
Map view
Calle San Agustin 239,
Cusco,
Peru,
0,
Cusco
City landmarks
Landmark
Saqsaywaman
1.2
km
Landmark
Qorikancha
810 m
Landmark
Qenko
1.6
km
Church
Cusco Cathedral
1.3
km
Market
Mercado Central de San Pedro
1.1
km
Landmark
Alpaca-fleece clothing
980 m
Landmark
Arco de Santa Clara
660 m
Museum
Museum of Precolumbian Art
650 m
Landmark
Winay Wayna
630 m
Nearby
Ahuacpinta 659-A
Convent of Santo Domingo
380 m
Store
Plaza de Armas
420 m
508 Ave Infancia
Centro Historico De Cusco
440 m
Museum
Museo Inka
380 m
Calle Hatunrumiyoc 480
Twelve-angled stone
200 m
Church
San Blas Temple
300 m
cnr Hatunrumiyoc & Herrajes
Religious Art Museum
170 m
Church
Church and Convent of Our Lady of Mercy
510 m
Museum
ChocoMuseo
230 m
CuscoPeru
San Blas
530 m
Sacred Valley of the Incas
560 m
Museum
Museo de Vida Monastica
160 m
Oficina 212 Calle Triunfo 392 Main Square of Cusco
Huchuy Qosco
160 m
20 km East of Cusco
Pikillaqta
270 m
Church
Jesus, Mary and Joseph's Church
290 m
Museum
Museo Historico Regional
490 m
Via Espinar - Sicuani Complejo Arqueologico
Kanamarka
400 m
Museum
Casa Concha Museum
120 m
Museum
Museo Maximo Laura
140 m
Museum
Museo Palacio Arzobispal
160 m
CuscoPeru
Callejon de Loreto
190 m
Restaurants
Limbus Resto Bar
560 m
Calle Pasnapakana 133
Museo Del Pisco
70 m
Calle Santa Catalina Ancha 398 corner with Calle San Agustin
Deva Restaurant Tipico
60 m
San Agustin 280
Greens Organic
250 m
Santa Catalina Angosta 135 Floor 2
Manka
30 m
Calle San Agustin 224 - 2_ piso Costado del Hotel Marriot
Pachapapa cocina cusquena y mas
410 m
Plazoleta San Blas 120 San Blas
Incanto italo peruano
270 m
Calle Santa Catalina Angosta 135 Plaza de Armas
365 Restaurante
10 m
Calle San Agustin 239 - Centro de Cusco Este é o restaurante do Novotel
Inkas Bar Tapas y Piqueos
50 m
Calle San Agustin 212 Interior
Guest Ratings & Reviews
Real Guest Experiences & Ratings
Guest reviews
5.0/10
based on 9 reviews
8.9
8.9/10 based on 1050 reviews
Frances
United Kingdom,
April
2024
7.0/10
The hotel offers averagely small but pleasant rooms. The service was a bit of a problem at times but mostly satisfactory. The location is great and very central, perfect for exploring the city. The dining experience was good overall. The facilities are decent but could be improved.
Rooms
7.0
The rooms are averagely small but pleasant, suitable for a short stay.
Service
6.0
The service was mostly good but had some issues. The staff was friendly overall.
Location
8.0
The location is great and very central, making it convenient for sightseeing.
Dining
7.0
The dining experience was good with some room for improvement.
Facilities
7.0
The facilities are decent, but there is room for enhancement.
Great central location
Service could be improved
Colin
United Kingdom,
March
2024
7.8/10
The hotel is located right next to the JW Marriott, making it convenient for exploration. The rooms are spacious, clean, and comfortable, and the breakfast is a nice treat. The service, although not the most helpful overall, was extremely helpful when our flight got canceled. The location is superb, close to the main square and city center, perfect for discovery walks. Dining options were satisfactory, with early start times available. On the downside, the service was slow at times, and some areas lacked warmth and added value.
Rooms
8.0
The rooms were very large, clean, and comfortable.
Service
7.0
The service was extremely helpful when our flight got canceled, but overall not the most helpful at all times.
Location
9.0
The location was great, very close to the main square of the historic center.
Dining
7.0
Dining options were satisfactory, with early start times available.
Facilities
8.0
Nice to have access to hygiene amenities and being close to the Plaza.
clean
slow service
Andrew
United Kingdom,
February
2024
7.4/10
The hotel offers comfortable rooms with some minor inconveniences, but the friendly staff and great location make up for it. The dining experience is decent, and the facilities are satisfactory.
Rooms
8.0
The rooms were comfortable, bright, and clean, equipped with essential amenities.
Service
9.0
The staff was very friendly and kind, making every interaction pleasant.
Location
7.0
The hotel's charmless location is compensated by its proximity to the historic district and essential sites.
Dining
6.0
The dining options were basic with limited choices but satisfactory overall.
Facilities
7.0
The facilities met basic needs, offering what was necessary for a comfortable stay.
Maureen
United Kingdom,
October
2023
7.8/10
Staying at this hotel was a mixed experience. The rooms, although a bit outdated, were quite comfortable and quiet, and the location was excellent for exploring nearby attractions. The service was overall good, but not exceptionally warm and welcoming. The dining options were varied and satisfactory, offering early starts for busy days.
Rooms
7.0
The rooms were compact but understandable given the location, averagely small but pleasant, a bit outdated.
Service
8.0
The service was very good in general, although not 'genuinely' friendly.
Location
9.0
The location is great, situated in a quiet street within walking distance to main attractions.
Dining
8.0
The dining experience offered good and varied choices, starting early for convenience.
Facilities
7.0
The facilities provided were satisfactory for a comfortable stay.
Convenient Location
Outdated Rooms
James
United States,
July
2023
8.6/10
I had a really nice stay at this hotel in Machu Picchu. The rooms before the upgrade were already nice, and the staff was very helpful with planning my tours. The hotel's location is excellent for exploring all the tourist spots, and the traditional design adds to its charm. On the downside, the breakfast was not as good, and they were a bit stingy with the amenities like providing only one bottle of water for the entire stay.
Rooms
8.0
The original rooms provided were really nice.
Service
9.0
The staff were great and ensured a very swift check-in.
Location
9.0
The location is just perfect, not right on the main plaza but close to everything, including nice bars and restaurants.
Dining
8.0
The breakfast included was very nice.
Facilities
9.0
The hotel is a beautiful traditional-looking space with very comfortable areas to relax.
Bob
United States,
July
2023
7.4/10
The hotel has a great location in the heart of Cusco, close to the main attractions. The rooms are on the small side, and some may face noise issues from the walkway. The service quality varies, from going the extra mile to being somewhat indifferent at times. The dining offers a variety of options with some room for improvement. Overall, a decent option centrally located in the heritage part of Cusco.
Rooms
7.0
The rooms are small and some face noise issues from the walkway. They are cozy but lacking in natural light.
Service
6.0
The staff are attentive and helpful overall, with notable exceptions. Service can be inconsistent.
Location
9.0
The hotel's location is outstanding, right in the heart of the heritage part of Cusco, making it convenient for exploring the city.
Dining
7.0
The dining options are varied, but there is room for improvement in terms of service efficiency. The breakfast feels a bit like a production line.
Facilities
8.0
The facilities are decent, offering the necessary amenities for a comfortable stay.
Percy
United Kingdom,
July
2023
7.8/10
The hotel had some drawbacks like dark rooms that felt a bit prison-like, but the friendly and helpful service made up for it. The location was perfect for exploring the city with great dining options nearby. The breakfast was delightful, but the check-out process could be smoother.
Rooms
7.0
The room we initially had was not ready and a bit dark with only a tiny window toward the ceiling, giving it a prison cell vibe.
Service
9.0
The staff were extremely friendly and accommodating, offering to switch our room the next day and providing valuable local information and taxi assistance.
Location
8.0
The hotel's location was beautiful, just a short walk from Plaza de Armas and surrounded by great restaurants, making it easy to explore the city.
Dining
8.0
The dining options were good, with a varied selection including eggs cooked to order, but the check-out process was a bit rushed when we had to leave early.
Facilities
7.0
The facilities were decent overall, but the check-in process could have been smoother.
Bob
United Kingdom,
June
2023
8.2/10
I had a lovely stay at this hotel. The rooms were clean and comfortable, the breakfast was excellent, and the overall atmosphere was very nice. However, the rooms were too hot for sleeping, which was a bit uncomfortable at times.
Rooms
8.0
The rooms were very clean and comfortable, and the breakfast was excellent.
Service
9.0
The service was extremely helpful, especially when our flight got cancelled. The staff were reassuring and understanding during our stay, which made us feel well taken care of.
Location
7.0
The location is really close to the main square and city center, making it convenient for exploring. However, being on a narrow, one-way street caused some logistics issues with transportation.
Dining
9.0
The dining experience was wonderful. The breakfast was fantastic with flavorful options that exceeded expectations. The spread was one of the best we've seen.
Facilities
8.0
The facilities at the hotel were great, offering everything we needed for a comfortable stay.
Richard
United States,
June
2023
8.6/10
The hotel is very well located in the heart of Cusco, just a short 3-minute walk to the main plaza offering convenience. While the rooms are on the smaller side and feel outdated with tiny windows, the service is exceptional, offering helpful and professional assistance. The dining options are varied and tasty, making it a delightful experience overall.
Rooms
5.0
The rooms are quite small and old, resembling prison cells with tiny windows towards the ceiling.
Service
9.0
The service provided by the staff was top-notch, with extra care given to informing us about tour options and local conditions. The breakfast included was also very nice.
Location
8.0
The hotel's location at the center of Cusco is fantastic, offering easy access to the main plaza and popular restaurants. It's lively but not noisy, making it a great choice.
Dining
8.0
The dining experience at the hotel is delightful, offering a varied selection with eggs cooked to order. The food is delicious, with fresh fruit and good coffee to enjoy.
Facilities
9.0
The hotel boasts great facilities including room service, dry cleaning, and laundry services for added convenience.
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